Guarantee/Shipping:
Occasionally, shipping delays occur due to various reasons. Please allow up to 1 week to 1 month for arrival of product(s) ordered, unless otherwise stated. We will not be held responsible for any lost or damaged shipments by the shipping courier.
Returns & Exchanges:
You must contact us within 7 days of receiving your order before returning or exchanging items. All items sent back to us must be in their original condition, still in the box and with tags attached. Shipping and handling costs are non-refundable. We will not cover the shipping costs of returns or exchanges, even when shipping to you was free. You will be charged for any shipping costs when returning or exchanging items.
Please note that not all items are available for refunds and/or exchanges.
If you want to cancel your order, a restocking fee of 20% will be charged.
Cancelling Orders:
There is no refund on shipping costs once the order has already been shipped. (Even if you received free shipping, it is still a service that is paid from our pocket). If you no longer want your order, you can return or exchange the items if applicable.
Occasionally, shipping delays occur due to various reasons. Please allow up to 1 week to 1 month for arrival of product(s) ordered, unless otherwise stated. We will not be held responsible for any lost or damaged shipments by the shipping courier.
Returns & Exchanges:
You must contact us within 7 days of receiving your order before returning or exchanging items. All items sent back to us must be in their original condition, still in the box and with tags attached. Shipping and handling costs are non-refundable. We will not cover the shipping costs of returns or exchanges, even when shipping to you was free. You will be charged for any shipping costs when returning or exchanging items.
Please note that not all items are available for refunds and/or exchanges.
If you want to cancel your order, a restocking fee of 20% will be charged.
Cancelling Orders:
There is no refund on shipping costs once the order has already been shipped. (Even if you received free shipping, it is still a service that is paid from our pocket). If you no longer want your order, you can return or exchange the items if applicable.